Website Terms and Conditions

Last Updated: July 31, 2026

These Website Terms and Conditions (“Terms”) govern your access to and use of https://goagrade.com/ and any webpage, form, feature, or online service that links to these Terms collectively, the “Site.”

The Site is owned or operated by A Grade Property Restoration (“A Grade,” “we,” “us,” or “our”).

By accessing or using the Site, you agree to these Terms and our Privacy Policy. Do not use the Site if you do not agree to these Terms.

1. Website Purpose

The Site provides general information about A Grade, including our property mitigation, remediation, restoration, reconstruction, abatement, emergency-response, and related services.

Information on the Site is provided for general informational and marketing purposes. It is not a substitute for an on-site inspection, professional assessment, written estimate, work authorization, or signed service contract.

2. Emergency Situations

Submitting a website form, email, or online request does not guarantee an immediate response.

Website forms and email accounts may not be monitored continuously. For urgent property damage, call A Grade directly at 973-473-7247.

For fires, gas leaks, medical emergencies, dangerous structural conditions, active crimes, or immediate threats to life or safety, call 911 or the appropriate emergency authority before contacting A Grade.

Do not enter an unsafe, contaminated, structurally compromised, or restricted property based on information found on the Site.

3. No Professional or Contractual Relationship

Accessing the Site, submitting a form, requesting information, or communicating with A Grade through the Site does not, by itself:

Create a contractor-client relationship.
Require A Grade to accept a project.
Authorize work to begin.
Create a guarantee of availability or response time.
Establish an agreed scope of work or price.
Create an insurance representation or public-adjusting relationship.
Create any fiduciary, advisory, or professional relationship.

Restoration or construction services will be governed by a separate written agreement, work authorization, estimate, change order, or other project document signed by the applicable parties.

If these Terms conflict with a signed project agreement, the signed project agreement will control with respect to that project.

4. Estimates, Inspections, and Website Information

Any information regarding pricing, timelines, restoration methods, insurance processes, damage conditions, service availability, or potential outcomes is general and may change after inspection.

Actual project conditions may differ because of concealed damage, contamination, moisture migration, building materials, code requirements, engineering findings, testing results, insurance decisions, material availability, or other circumstances.

No website statement constitutes a binding estimate, warranty, promise, or guarantee unless it is expressly included in a written agreement signed by an authorized A Grade representative.

5. Insurance-Related Information

A Grade may communicate or coordinate with insurance companies, adjusters, property managers, or other authorized parties as part of a restoration project.

However:

A Grade is not an insurance company.
A Grade does not determine whether a loss is covered.
A Grade does not guarantee claim approval or payment.
An estimate prepared using industry-standard estimating software does not obligate an insurer to provide coverage.
Insurance deductibles, exclusions, limitations, depreciation, policy terms, and coverage decisions remain subject to the applicable insurance policy and insurer.
Property owners remain responsible for amounts not paid by insurance unless otherwise stated in a signed agreement.

Information on the Site is not legal, insurance, tax, engineering, environmental, or public-adjusting advice.

Questions about policy coverage or legal rights should be directed to the appropriate licensed professional.

6. Financing Information

The Site may provide information about financing offered through independent third-party providers.

All financing is subject to the provider’s application process, approval requirements, interest rates, fees, terms, conditions, and privacy practices.

A Grade does not guarantee:

Financing approval.
Available credit limits.
Interest rates.
Payment amounts.
Financing terms.
The performance or availability of any third-party financing provider.

A Grade is not responsible for decisions made by an independent lender or financing company.

7. User Responsibilities

You agree to provide accurate and complete information when using the Site.

You may not:

Use the Site for unlawful, fraudulent, abusive, or misleading purposes.
Impersonate another person or misrepresent your authority regarding a property or insurance claim.
Submit false emergency requests, claims, reviews, employment information, or project information.
Attempt to gain unauthorized access to the Site, server, database, or another user’s information.
Introduce malware, viruses, harmful code, or automated attacks.
Scrape, copy, crawl, harvest, or extract Site content through automated means without written permission.
Interfere with the Site’s operation or security.
Use Site content to misrepresent an affiliation with A Grade.
Infringe intellectual property, privacy, or other legal rights.
Submit information you do not have the legal right to provide.

We may restrict or terminate access to the Site for suspected misuse.

8. Intellectual Property

Unless otherwise stated, the Site and its contents are owned by or licensed to A Grade and are protected by applicable copyright, trademark, and other intellectual property laws.

Protected content may include:

Text.
Logos.
Business names.
Photographs.
Videos.
Graphics.
Designs.
Service descriptions.
Project descriptions.
Before-and-after materials.
Website layouts.
Downloadable materials.

You may view and print reasonable portions of the Site for personal, noncommercial use.

You may not reproduce, republish, modify, distribute, sell, license, display, create derivative works from, or commercially exploit Site content without prior written permission.

Nothing on the Site grants a license to use an A Grade name, trademark, logo, or branding element.

9. Photographs, Projects, and Testimonials

Photographs, project descriptions, before-and-after materials, and testimonials shown on the Site are provided as examples.

Every property loss is different. Past projects and customer experiences do not guarantee the same scope, cost, timeline, insurance result, or outcome for another project.

Certain images may be representative, professionally produced, licensed, cropped, or edited for presentation.

Testimonials reflect the experiences and opinions of the individuals who provided them. Individual results may vary.

10. Third-Party Links and Services

The Site may contain links to third-party websites, financing providers, social media platforms, insurance resources, vendors, or other services.

These links are provided for convenience. A Grade does not control and is not responsible for:

Third-party content.
Availability.
Security.
Accuracy.
Products or services.
Privacy practices.
Terms and conditions.

The presence of a link does not necessarily constitute an endorsement.

Your use of a third-party website is governed by that third party’s terms and policies.

11. Electronic Communications

When you submit a form, send an email, or provide contact information, you consent to receive communications relating to your request.

Communications may include emails, telephone calls, and text messages regarding:

Service inquiries.
Scheduling.
Inspections.
Estimates.
Project updates.
Documentation.
Customer service.
Other matters connected to your request.

Marketing text messages will only be sent where appropriate consent has been obtained. Consent to receive marketing messages is not a condition of purchasing services.

Message and data rates may apply. Reply STOP to unsubscribe from text messages or HELP for assistance.

Electronic communications may not be secure. Do not send highly sensitive financial, medical, identity, or password information through a general Site form or ordinary email.

12. Website Availability

We attempt to maintain accurate and accessible website information, but we do not guarantee that the Site will always be available, secure, uninterrupted, current, or error-free.

We may modify, suspend, restrict, or discontinue any portion of the Site without notice.

We are not responsible for delays or failures caused by:

Internet outages.
Hosting failures.
Cybersecurity incidents.
Maintenance.
Software errors.
Third-party platforms.
Natural disasters.
Events outside our reasonable control.

13. Disclaimer of Warranties

To the fullest extent permitted by law, the Site and its content are provided on an “as is” and “as available” basis.

A Grade disclaims all express and implied warranties concerning the Site, including implied warranties of merchantability, fitness for a particular purpose, title, noninfringement, accuracy, availability, and security.

We do not warrant that:

The Site will meet every user’s needs.
Information will be complete or error-free.
Website access will be uninterrupted.
The Site will be free from viruses or harmful components.
Information found on the Site will apply to a particular property or loss.

Some jurisdictions do not permit certain warranty exclusions. In those jurisdictions, exclusions apply only to the extent permitted by law.

14. Limitation of Liability

To the fullest extent permitted by law, A Grade and its owners, officers, employees, agents, contractors, affiliates, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or connected to:

Your use of or inability to use the Site.
Reliance on Site information.
Delayed website-form or email responses.
Third-party websites or services.
Unauthorized access to electronic communications.
Errors, interruptions, or security incidents.
Property actions taken without an on-site professional assessment.

This limitation does not apply where liability cannot legally be excluded or limited.

Nothing in these Terms limits obligations expressly created by a separate written agreement for restoration or construction services.

15. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless A Grade and its owners, officers, employees, agents, contractors, affiliates, and service providers from claims, losses, liabilities, damages, judgments, and reasonable expenses arising from:

Your misuse of the Site.
Your violation of these Terms.
Information you submit without authorization.
Your infringement of another person’s rights.
Unlawful or fraudulent activity conducted through the Site.

16. Privacy

Your use of the Site is also governed by our Privacy Policy, which describes how we collect, use, and disclose information.

17. Governing Law

These Terms are governed by the laws of the State of New Jersey, without regard to conflict-of-law principles.

Unless a different forum is required by applicable law or a signed project agreement, disputes concerning the Site or these Terms will be brought in a state or federal court with jurisdiction in New Jersey.

You and A Grade consent to the personal jurisdiction of those courts.

18. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted, and the remaining provisions will remain in effect.

19. No Waiver

A Grade’s failure to enforce a provision of these Terms does not waive the right to enforce that provision later.

20. Changes to These Terms

We may update these Terms periodically.

The revised Terms will be posted on this page with an updated “Last Updated” date. Your continued use of the Site after revised Terms are posted constitutes acceptance of those revisions.

Changes to a signed restoration or construction agreement must be made in accordance with that agreement and are not automatically created by changes to these website Terms.

21. Entire Agreement

These Terms and the Privacy Policy constitute the entire agreement between you and A Grade regarding use of the Site.

They do not replace a separately signed estimate, work authorization, contract, financing agreement, insurance policy, warranty, or project document.

22. Contact Information

Questions regarding these Terms may be directed to:

A Grade Property Restoration
111 Howard Blvd
Ledgewood, NJ 07852

Telephone: 973-473-7247
Email: info@goagrade.com
Website: https://goagrade.com/